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Privacy

Privacy Policy

This policy explains how Andes Harvest Inc collects, uses, discloses, and protects personal information.

01

Overview

This Privacy Policy applies to personal information processed by or on behalf of Andes Harvest Inc. (referred to as “we,” “us,” or “our”). It explains our practices regarding the collection, use, disclosure, and protection of personal information from when you interact with us through our website, during sales, inquiries, trade shows, or other business activities.

We are committed to transparency and respecting your privacy rights under the CCPA/CPRA. This policy may be updated periodically; the current version is always available on this page. We encourage you to review it regularly.

02

Information We Collect

We may collect the following categories of personal information directly from you (e.g., when you inquire about products, make a purchase, attend a trade show, or use our website) or from other sources:

• Identifiers: Name, company name, job title, email address, phone number, postal address, and similar contact details.

• Commercial Information: Records of products or services inquired about, purchased, or considered (e.g., ingredients or commodities).

• Internet or Other Electronic Network Activity: Website usage data, browsing history, cookies, and interaction with our site.

• Professional or Employment-Related Information: Job title and industry preferences.

• Demographic Information: Postcode, business sector preferences (non-sensitive).

• Inferences: Preferences or profiles drawn from the above to improve relevance of our offerings.

We do not knowingly collect sensitive personal information (as defined under CPRA, such as precise geolocation, health data, or biometric information) beyond what is reasonably necessary for our business purposes, nor do we collect personal information from minors under 16 without appropriate consent.

Sources: Directly from you, your company, public directories, trade show interactions, website analytics providers (e.g., Google Analytics), and marketing/CRM platforms.

03

How We Use Your Personal Information

We use the collected information for the following business and commercial purposes:

• Responding to your inquiries and fulfilling contracts for products/services.

• Maintaining internal records and managing business operations (e.g., accountancy, order fulfillment).

• Improving our products, services, and website experience.

• Customizing content and providing personalized recommendations.

• Direct marketing (email, phone, post, social media) about relevant products, promotions, industry advice, or surveys — where permitted by law.

• Market research and analytics.

• Complying with legal obligations and protecting our rights.

We do not use automated decision-making technology (ADMT) in ways that produce significant decisions about you without providing required notices and opt-out options.

04

Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., beacons, pixels) for analytics, website functionality, and marketing.

• Essential/Administration Cookies: Enable site navigation and remember preferences (e.g., disclaimer views).

• Analytics (e.g., Google Analytics): Understand traffic and improve the site.

• Marketing Cookies: Track interests for relevant advertising and campaign effectiveness.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. For more information, visit www.aboutcookies.org. We honor Global Privacy Control (GPC) signals where applicable.

05

Disclosure and Sharing of Personal Information

In the past 12 months, we have disclosed the categories of personal information listed above (Identifiers, Commercial Information, Internet Activity, Professional Information, Inferences) to the following categories of third parties for business purposes:

• Website and hosting providers.

• Marketing automation and CRM platforms.

• Analytics providers (e.g., Google).

• Direct mail or fulfillment services.

• Professional advisors (e.g., accountants, legal).

• Service providers and contractors who assist with operations (under contracts that comply with CCPA/CPRA).

We do not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising unless you consent or as otherwise permitted. If we ever do so in the future, we will provide clear notice and opt-out rights.

06

Retention of Personal Information

We retain personal information only as long as necessary for the purposes disclosed (typically the duration of our business relationship plus applicable legal retention periods, such as 6 years for financial records) or as required by law. We use reasonable data minimization practices.

07

Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no system is completely secure.

08

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

09

Your Privacy Rights

You have the following rights (subject to verification and certain exceptions):

• Right to Know: Request details about the personal information we have collected, used, disclosed, or sold about you in the past 12 months.

• Right to Access: Obtain a copy of your personal information.

• Right to Delete: Request deletion of your personal information.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Opt-Out of Sale/Sharing: Direct us not to sell or share your personal information (we currently do not sell).

• Right to Limit Use of Sensitive Personal Information: (If applicable).

• Right to Non-Discrimination: Receive equal service and pricing regardless of exercising your rights.

• Rights related to automated decision-making where applicable.

You may exercise these rights free of charge (up to twice in a 12-month period for access/know requests). We will respond within 45 days (extendable by another 45 days where permitted).

How to Submit a Request:

• Submit via our website form. We will verify your identity before processing (e.g., via email confirmation or other secure methods). Authorized agents may submit on your behalf with proper documentation.

10

Do Not Sell or Share My Personal Information

We do not sell personal information.

11

Controlling Your Information and Withdrawing Consent

You may withdraw consent for processing where we rely on consent (e.g., certain marketing) by contacting us or using unsubscribe links. Opt-out of marketing emails via the link in any email or by contacting us.

We do not sell, distribute, or lease your personal information to third parties except as described or as required by law. If you believe information we hold about you is inaccurate, please contact us for correction.

12

Changes to This Policy

We may update this policy as needed to reflect changes in our practices or legal requirements. Material changes will be notified via website posting. The effective date at the top indicates the latest update.

13

Contact

For questions about this Privacy Policy or to exercise your rights:

Andes Harvest Inc.

Email: sales@andesharvestinc.com